We believe in best customer services at Shopfitting Great Britain.
In order to maintain our services in a well organized way, we have now optimized our delivery departments completely. Our delivery team specializes in handling all sorts of products efficiently and with much expert care. You can be sure that your product is in the best possible hands, In order to optimize delivery better we have categorized our delivery in the following two sections;
We offer a Free Standard Delivery with all our refrigeration products, a Standard delivery consist of 3 to 5 working days between 08:00 and 18:00. We do offer a Next Working day & timed delivery services for UK Mainland only, however a small extra charge will be applicable on all timed & next day deliveries. For all other questions regarding delivery please feel free to contact us.
Note: It’s important that you leave your refrigerated unit unplugged up-till 6 hours after receiving delivery in order for the gas & compressor oil to settle down.
We can consider deliveries to Ireland, Jersey, Isle of Wight etc, however its recommended to contact us to find out the delivery charges ( in some events delivery can be organised for nearest ports by special arrangements), for all inquiries regarding delivery to Ireland please call us.
A small extra cost can be asked for delivery to the ground floor premises, unpacking and position of the desired refrigerated product at your desired place (Packaging will also be removed in such event).
Depending on the nature of the order i.e. Larges & Heavy items, we do use different couriers companies around UK to get your order delivered in time.
THE MAJORITY OF OUR DELIVERIES ARE MADE ON 18 TON VEHICLES (these are around 4m/13ft high and 11m/36ft long, approximately the size of a double-decker bus).
It’s recommended to let us know about any parking restrictions before placing an order with us, any Parking Permit raised in such an event shall be customer’s responsibility. If you are unsure of your condition please feel free to call us in order to get your delivery in time. Please note, unpaid parking permits / tickets can result in cancellation of your warranty.
Abortive Delivery charges will be applicable in the event of a refused delivery due to customer’s restrictions i.e. not present, back door deliveries, stairs, basements etc, if you are unsure please feel free to contact us, we are more than happy to help you.
Standard Delivery [UK mainland]:
In our standard delivery service a confirmation call will be made to yourself to confirm your order & delivery with you. Depending on the nature of your order you will be provided kerbside or Ground floor delivery service. Clear access to site is however required to make such possible. Our deliveries are attempted between 08:00 and 18:00 hrs Mon to Fri.
Next Day Delivery [UK Mainland]:
We do offer next day delivery services on various fridges which will be accompanied by a two man crew as a pavement drop option and will be attempted during 8:00 to 18:00 hrs. A confirmation call will be made to you on placing an order. Delivery will be attempted regardless your phone is answered or not, please ensure your provide the best contact number to reach you upon order. Aborted charges / Re-delivery charges will be applied in case of refused / aborted delivery. If you are uncertain about your conditions please call us.
Northern Ireland Delivery:
With some of our products we can offer a two day delivery service which will be accompanied by one man crew and as a pavement drop option only. (Offshore Islands are not included here).
Republic of Ireland Delivery:
With some of our products we can offer three day delivery service which will be accompanied by one man crew and as a pavement drop option only. (Offshore Islands are not included here).
We can also offer timed delivery i.e. am and pm deliveries, such deliveries can be arranged on a private hire vehicle or if you have any other delivery requirement please feel free to contact us.
DELIVERY OF PRODUCTS:
Depending on the nature of the Service i.e. delivery of a profile, component or a shopfitting project.
1.1 We shall arrange delivery of the Products as per your shipping address.
1.2 Any dates quoted for delivery of the Products are approximate only, and the time of delivery is not of the essence. We shall not be liable for any delay in delivery of the Products that is caused by a Force Majeure Event or the Customer’s failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Products.
1.3 If the Customer fails to accept or take delivery of the Product(s):
(a) Delivery of the Products shall be deemed to have been completed when the Goods were dispatched by the Supplier; and
(b) the Supplier shall store the Products until actual delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
(c) Product will be kept only for 10 Business Days, customer will be notified once again for their delivery, in this event if there is no response from customer, we reserve right to cancel this order or we may resell or otherwise dispose of part or all of the Products without prejudice to the Supplier’s right to receive payment in full for the Products from the Customer.
1.4 The Customer shall not be entitled to reject the Products if the Supplier delivers more or less than the quantity of Products ordered where the quantity delivered is that number of the Supplier’s standard units of supply for those Products which is closest to the quantity ordered, but a pro-rata adjustment shall be made to the Order invoice on receipt of notice from the Customer within 2 business days of receipt of the Products that the wrong quantity of Products was delivered.
1.5 We may deliver the Products by installments, which shall be invoiced and paid for separately. Each installment shall constitute a separate contract. Any delay in delivery or defect in an installment shall not entitle the Customer to cancel any other installment.
1.6 Failure by the Customer to pay for any installment or delivery when payment is due shall entitle the Supplier to withhold further deliveries.
1.7 If the Customer fails to accept delivery of any Products when tendered by the Supplier or in the event of any delivery being delayed at the Customer’s request or in the event of the Customer failing to make any payment for any Products when it is due the Customer shall be liable to the Supplier for any additional or excess handling, storage or other charges whatsoever incurred by the Supplier in relation to the Products or any other Products delivery of which the Supplier is then entitled to withhold.
1.8 Unless otherwise expressly agreed in writing any completion or delivery date given by the Supplier is an estimate only made under current conditions, shall not be or become a term of the contract or any contract collateral thereto, is given without any legal commitment and the Supplier shall not be liable for any warranty or representation which may have been made in the course of negotiation in relation to a completion or delivery date and no times quoted, specified or agreed for delivery or for performance of any other obligations of the Supplier shall be of the essence of the contract.
For any further information / question please feel free to contact us.